These 10 reasons why we deserve your trust:
Low prices
As an online provider, we don't invest our money in a fancy store and consistently pass this advantage on to you with a discount. This means you benefit from great prices. We try to offer the lowest price wherever possible and are always grateful for feedback.
In cooperation with exciting partners, we are always able to offer great promotions.
Immediate delivery
We are specialized in the niche. We do not stock 1000 different products. But we always have our range in all sizes and designs directly in our warehouse in Baar ZG.
Orders placed by 15h are guaranteed to be dispatched on the same working day by Swiss Post and always by Colis Prioritaire. This means that you will receive your delivery the very next working day. Of course, you will also receive a tracking code. This allows you to track your shipment at any time.
Individual specialist advice
As a niche provider, every employee knows the products from their own experience. We know what we are selling and are happy to advise you. The most important questions are answered in the FAQ answered. You should also take note of the socks advice page and the Snowlife glove advice.
Otherwise, we are always happy to receive direct inquiries. Your inquiry by email will usually be answered within 60 minutes and of course you can also reach us by phone on 041 511 76 42.
We are not an anonymous customer service, but your personal advisor for all your concerns. We look forward to helping you!
Returns
You have a 100% right of return on all your orders. right of return.
Exchange
We are happy if you decide on a size when you place your order. If the size does not fit, simply send us a short email and tell us which size you would like.
You will then receive the desired size the next working day and a pre-paid return label for the unsuitable item. You can use this to return the exchange item to the post office free of charge.
Positive customer reviews
We are grateful and proud of the many positive comments about us and our products. See for yourself and take a look at our review page page.
We love our customers
As a Bergfritz customer, you are something very special to us. You trust us, our knowledge and our service. We are infinitely grateful to you. Thanks to you, we can pursue our passion as a profession.
Free shipping - no postage
All parcels are delivered to you free of charge by post.
Bergfritz is certified as climate neutral
Both our company and the Bergfritz brand are certified as climate-neutral by Carbon-Connect in Switzerland. We offset all CO₂ emissions.
You can view the certificate here.
In this way, we are making an important contribution to protecting our planet and preserving winter mountain sports for the next generation.
At home in the mountains
Bergfritz is at home in the mountains. Perhaps that's why we are sometimes a little more relaxed and always have time for you. Here, life is a little cozier and we think that's a good thing.
