Happy customers

Bergfritz customers can rely on top service.

All products are delivered immediately from the Swiss warehouse. As a specialist store, we provide expert advice by phone and email.

Thank you for your trust!

Andi

I am responsible for the business at Bergfritz and your first point of contact. We answer email inquiries within a maximum of 60 minutes. Of course you can also reach us by phone.

info@bergfritz.ch

Luke

My great passion is the mountains. On my treks and ski tours, I'm always getting inspiration and ideas for new products and putting the Bergfritz range through its paces.

info@bergfritz.ch

Bergfritz

"Our passion for the mountains and nature is the inspiration for our daily work. We like to offer our customers great products at really fair prices. That's why we as a team give our best every day and are delighted with every customer."

The Bergfritz Story

Your online mountain sports professional

The trend towards e-commerce has also reached the world of mountain sports. Although we at Bergfritz greatly value personal interaction with our customers, we are now a purely online company.
We ship directly from our own warehouse in Switzerland.

The Bergfritz home

We love the Alps

The Bergfritz team enjoys snowshoeing around the Glaubenberg, skiing in Val Gardena and is fascinated by the Patrouille des Glaciers and the Schilthorn Inferno. And of course you can meet us in the start bar at the Lauberhorn race.
For après-ski, we recommend the Jatzhütte in Davos or a roaring party at the Moserwirt in St. Anton.

Bergfritz Canadian Powder

White Wilderness Heliskiing

Endless powder snow. This is what White Wilderness Heliskiing in Canada offers, run by friends of Bergfritz. Here you can experience the symbiosis of the white wilderness with fantastic descents in deep snow and the elegant ambience of a noble lodge.

What our wonderful customers say about us

Since my second order, Bergfritz has probably been something like my virtual friend. The advice and service are unique.

- Anna from Bichwil

I am delighted with both the speed of delivery and the uncomplicated exchange. Thank you very much.

- Marcel from Sempach

Perfect service - super-fast delivery, uncomplicated handling in the event of problems/replacement. Highly recommended!

- Thomas from Biel

I bought a pair of Snowlife thermal gloves and the service was very good. They were delivered to me within 2 days. The description on the website was detailed and clear. One of the top online shopping experiences for me.

- Manu from Aarau

Initially ordered too small a size (gloves). After an email, I was sent a larger pair the very next day, with a return label for free return of the gloves that were too small. Super service!

- Christan from Zurich
Rasche Lieferung für Heizsocken von Lenz

Bergfritz promise

Fast delivery

All products offered by Bergfritz are in stock and immediately available.

All orders up to 15h are shipped the same day by A Mail with Swiss Post (Colis Prioritaire).

You will automatically receive a Swiss Post tracking code.

Do you have a question?

The easiest way to reach us is by e-mail to info@bergfritz.ch or via this contact form.

You can reach us by phone on 041 511 76 42

Our customer service is there for you every day from 9am to 5pm.

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